Privacy Policy

Last updated: April 17, 2026

1. Introduction

RealtyClientEngine (“we,” “us,” or “our”) provides software that helps real estate professionals run their businesses — including a CRM and branded home-search websites. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit realtyclientengine.com, create an account, or use our services.

2. Information We Collect

Account Information: Name, email address, phone number, brokerage, and billing details that you provide when you sign up for a trial or paid plan.

Customer Data: Contact records, pipeline data, messages, and other business data that agents store in the CRM. We process this data on our customers' behalf in accordance with their instructions.

Usage Data: Information about how you interact with our product — pages visited, features used, device and browser details — collected via cookies and analytics.

Communication Records: Email, chat, and support conversations you have with our team.

3. How We Use Your Information

We use the information we collect to deliver and improve the service, authenticate users, process payments, provide customer support, send product updates and security notices, and comply with legal obligations. We do not sell personal information.

4. How Our Customers' End-Users Are Protected

When a real estate agent uses our platform to communicate with their own leads and clients, the agent is the controller of that data. We act as a processor under the agent's direction. Agents are responsible for obtaining any consents required by law (including TCPA express written consent) before contacting their leads via SMS, email, or phone.

5. Information Sharing

We share information with trusted service providers that help us operate the platform (hosting, analytics, payment processing, email and SMS delivery), with authorities when required by law, and with successors in the event of a merger or acquisition. These providers are contractually required to protect your information.

6. Data Security

We use industry-standard measures to protect data, including encryption in transit, role-based access, and regular security reviews. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and analyze site traffic. You can control cookies through your browser settings; disabling them may limit some functionality.

8. Your Rights

You have the right to access, correct, or delete your personal information, and to request a copy of the data we hold about you. To exercise these rights, contact us at support@realtyclientengine.com.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: